Case Studies in Management Control Systems

Case Volume Edition: I
Pages : 340;

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Case 01	Jack Welch and Jeffrey Immelt: Continuity and Change in Strategy, Style, and Culture at GE
Case 02	Infosys' Global Delivery Model
Case 03	Some HR Dilemmas in Information Technology and Business Process Outsourcing Firms
Case 04	EVA and Compensation Management System at Tata Consultancy Services
Case 05	Balanced Scorecard Implementation at Philips
Case 06	Hollinger International: The Lord Black Saga
Case 07	BP: Putting Profits before Safety?
Case 08	Corporate Governance at Ahold
Case 09	P&G's Brand Management System
Case 10	Global Supply Chain Management: Best Practices at Li & Fung Limited
Case 11	Amazon.com's Inventory Management
Case 12	Consumer-driven Six Sigma at Ford
Case 13	The AXA Way: Improving Quality of Services
Case 14	The Millau Viaduct Project: Creating an Engineering Marvel
Case 15	Xerox PARC: Innovation without Profit?
Case 16	Human Resource Management System Reforms at Matsushita
Case 17	Outsourcing IT: The GM Way
Case 18	CRM Implementation Failure at Cigna Corporation
Case 19	Governance and Control at AXA
Case 20	Ping Fu: Inspiring Entrepreneurship